Waiter (Supervisor)
Margaret River Brewhouse is charging into its eighth year and is entrenched into the community as an institution. Building an enjoyable, professional workplace and culture has always been our top goal.
We pride ourselves on our solid team, vibrant culture, structure and leadership. You will be managing our diverse team to deliver excellence in customer service that our venue is renowned for.
The right person for this Waiter (Supervisor) role looks like this:
· AQF or equivalent Certificate II or III in Hospitality, or have at least one year full time previous experience in a similar high level leadership role for a minimum of 1 year as a substitute for the formal qualification.
· A strong understanding of the hospitality business so as to provide input and implement changes to maximise the sales and profitability within our restaurant and brewery.
· A team leader with a positive and supportive outlook.
· An experienced and responsible leader that is highly motivated and customer focused.
· An excellent communicator with the ability to mentor and train others.
· A positive, vibrant member to join our diverse team and be a team player.
The main duties for this Waiter (Supervisor) role look like this:
· Ensuring the restaurant and bar are operated in compliance with all relevant legislation including employment, work safe and liquor licencing.
· Patron care and management and conflict resolution.
· Meeting daily targets as set out by model.
· Stock control.
· Creating and adjusting rosters.
· Supervising the services of food and beverages.
· Creating daily timesheets and use of Tanda reporting
· Taking payments, operating point of sales machines and balancing cash registers.
· Use of Nowbookit reservations, taking bookings and answering the phone.
· Supervise, train and coordinate food and beverage staff.
· Liaising with head chef for seasonal menu changes and specials.
· Ensuring customers are served in a professional and timely manner.
· Educating staff on beer and menu products.
And general waiting duties as required such as:
· Greeting and seating guests, giving them water and food and drinks menus.
· Setting tables and setting them up according to bookings.
· Serving food and drinks; may recommend drinks to complement food.
· Taking orders and passing them on to kitchen and bar.
· Clearing tables and returning dishes and cutlery to kitchen, removing empty bottles and glasses from tables, and refilling and replacing glasses
· Opening bottles and pouring beverages.
· Keeping the restaurant clean.
· Practicing the correct workplace health and safety procedures.
Qualifications:
· RSA
· Approved Manager
Job perks:
· Discounts on food and merchandise
· Free meal on shifts
· 50% off meals when not working
· 40 hours a week
· 4 weeks annual leave per year
You will be reporting directly to the Operations Manager and Directors of the business and all other Front of House staff will be reporting to you.
We are ultimately looking for a solid, hardworking leader who is confident in their decision making, reliable, focused and determined.
If this sounds like you, then apply now.
Annual salary: $70k + superannuation
ANZSCO code: 070499 Waiter (Supervisor) – skill level 4
For more information, call Sarah Bayford (Operations Manager) on 08 9757 2614
Job Type: Full-time
Salary: $70,000.00 per year
Benefits:
- Employee discount
Schedule:
- Every weekend
- Monday to Friday
- Public holidays
Supplemental pay types:
- Penalty rates
Ability to commute/relocate:
- MARGARET RIVER, WA 6285: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
